Delivery and returns

Every puzzle ships from our workshop in Lithuania in its own black box.

DeliveryPriceFree from
Parcel terminal in Lithuania (LP Express, Omniva or DPD)€1.99€35
Courier to your door in Lithuania€5.49€50
Delivery outside Lithuania€14.99Not free

Pieces from the crystal collection are made to order. We confirm the price, lead time and delivery by email before you pay anything.

Returns

You can return a puzzle within 14 days of delivery without giving a reason. Write to us first, then send it back unused in its box. We refund the price within 14 days of receiving your message, once the puzzle is back with us.

If a puzzle arrives damaged, write to us with a photo.

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